OHIO Online Senior Enrollment Advisor

Special Instructions to
Applicants

Ohio University accepts applications and nominations for our OHIO Online Senior Enrollment Advisor
openings!

Remote and in-person work location options available.

To apply, after reviewing the position profile
below, please submit the online application, a current resume, a cover letter addressing your professional interest in this role and a list
of references. Review of applications will begin immediately and continue until the position is filled. For full consideration apply by
August 7, 2023.

This position is being posted in conjunction with https://www.ohiouniversityjobs.com/postings/45332.Only one position will be filled. The university is posting both positions to ensure a sufficient applicant pool to fill this need. The
hiring department will first consider applicants from the higher-level position. If the applicant pool does not yield a successful
candidate, the applicant pool from the lower-level position will then be evaluated. If the lower level posting yields the successful
candidate, the hiring department intends to develop the candidate in preparation for the higher level position. Applicants are encouraged
to apply for either or both positions based upon their qualifications and interests.

This position is eligible for
the following benefits
medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational
benefits for you and eligible dependents, sick leave, vacation, and retirement.

Posting Number: 20165477S

Job Description

JOIN A TEAM THAT SUPPORTS YOU

At Ohio
University, we believe in supporting and recognizing the talent that introduce thousands of students to OHIO every year. From a data-driven
and competitive salary structure and comprehensive benefits, paid time off to flexible work arrangements, professional development
opportunities to tuition befits, affinity organizations to shared governance and more, OHIO is proud to support our
employees.

ABOUT OHIO

At Ohio University, we believe that the college experience should deliver
more than a diploma. We offer an experience that will stick with students for the rest of their lives.

Without
question, we take academics seriously. In fact, we are home to one of the most prestigious honors programs in the nation and several
highly-ranked academic programs. And, we have a laser focus on career success through internship and job placement programs as well as
lifelong assistance from the most loyal and supportive alumni group on the planet.

We also know that the University
experience is shaped by many other factors. The stunning 1,740-acre main campus is located in what has been named one of America’s best
college towns and the University has been named #1 Best Value Public University in Ohio. OHIO has been recognized for extensive efforts in
a number of arenas, including an institutional commitment to diversity and inclusion for which the University has been named a five-time
Higher Education Excellence in Diversity (HEED) award winner.

With its historic main campus in Athens; five regional
campuses; three extension campuses in the Columbus, Cleveland, and Dayton areas; and one of the largest enrollments of online students
among public universities in Ohio, the University has a collective enrollment of over 28,000 students. Learn more about the OHIO experience
at https://www.ohio.edu/forever and consider shaping that experience by
applying for this role with undergraduate admissions!

ABOUT OHIO ONLINE ENROLLMENT

With more
than 60 graduate and undergraduate programs delivered fully online, Ohio University serves more online students than any other public
four-year university in the state and is ranked the top college in Ohio for online
education by onlinecolleges.com. More than 7,500 students from across the country choose Ohio University for their online
education. OHIO Online Enrollment is a key University initiative, and the team will be comprised of 11 full-time staff members
strategically positioned in Ohio and key markets throughout the U.S.

LEADERSHIP PROFILE & POSITION
SUMMARY

Position Summary: Reporting to the Manager, OHIO Online Enrollment, the Senior
Enrollment Advisor represents the University to a wide variety of constituents, including prospective students and their families,
secondary and postsecondary school personnel, community-based organizations, and other individuals or organizations involved in the college
selection process. Coordinates and contributes to the success of initiatives designed to identify, attract, admit, and enroll students in
Ohio University’s undergraduate online programs. Communicates with prospective students and applicants using a high level of
personalization and customer service to offer guidance throughout the admission process. May conduct training for staff on enrollment
policies and procedures and act as a mentor to resolve nonroutine enrollment management practices.

Commitment to Diversity,
Equity, Access, Inclusion, and Social Justice: The successful candidate will embrace the division’s commitment to incorporating
diversity, equity, access, inclusion, and social justice into decision-making and processes. Through their work in this role, OHIO Online
Senior Enrollment Advisors will play a critical role in OHIO’s commitment to reducing barriers to education, supporting diverse students,
and building a sense of belonging for all.

KEY
RESPONSIBILITIES

Counseling and Advising on Admissions and Enrollment Processes: The Senior
Enrollment Advisor facilitates prospective students through the admissions process for OHIO online programs. Conducts outreach with
prospective students to gauge eligibility and interest for OHIO online programs, builds and manages active pipeline of leads, communicates
with prospective students via call campaigns, emails and other forms of communication and utilizes database tools to efficiently track each
interaction and the progress of all assigned leads. Communicates OHIO’s values, benefits and differentiating features to prospective
students. Listens, probes, recognizes and considers prospective students’ needs to determine which OHIO program is the best fit. Executes a
recruitment plan designed to encourage, support, and guide prospective students through the application process for the desired program.
Maintains consistent contact with current and prospective students, providing the highest level of customer service to all stakeholders.
Meets daily efficiency metrics and achieves enrollment targets assigned per program. The Senior Enrollment Advisor follows-up on inquiries
to engage prospective students in discussion about their goals, interests, and eligibility for online undergraduate programs. Builds deep
knowledge of OHIO’s online undergraduate programs and effectively communicates program attributes and benefits to prospective students.
Communicates OHIO’s values, benefits and differentiating features to prospective students. Keeps track of relevant data and updates CRM to
reflect most accurate information for each prospective student.

Assists in strategic development for lead management
and communication and admissions processes to achieve program, unit, and university goals. Utilizes internal data and metrics and industry
best practices to evaluate performance. Recommends changes based on evaluation to continuously improve outcomes. Collaborates with
supervisor to ensure effectiveness in enrollment strategies. Monitors progress toward recruitment, admission, or yield targets for assigned
academic programs or populations, and proposes action or adjustments as needed. Continuously looks for opportunities to increase efficiency
and effectiveness, and creates better methods of engaging with prospective students. Effectively communicates quality of leads and program
updates for appropriate cross-functional and internal team members.

Evaluation of Admissions Materials:
Evaluates applications and supplemental materials for the purposes of making admission decisions. Conducts thorough, holistic,
selective review of an applicant’s candidacy. Determines necessary documentation to support an admission decision and recommends
appropriate alternative pathways when admission cannot be offered.

Collaboration with University Partners:
Coordinates and collaborates with other members of the OHIO Online team to develop strategies and guide students throughout the
enrollment process. Guides the work of other team members to drive consistency in the admission lifecycle, from inquiry through
registration. Interprets policy and procedures to resolve non-routine issues. Collaborates with an assigned academic and/or administrative
unit to facilitate integrated recruitment and admission functions and resolve issues of competing priorities.

PLEASE NOTE:
RESPONSIBILITIES VARY SEASONALLY ACCORDING TO THE RECRUITMENT AND ADMISSION LIFECYCLE FOR A GIVEN TARGETED POPULATION OR ENTRY
TERM.

Minimum Qualifications

The successful candidate will have a minimum of a bachelor’s
degree and at least 3-years of related work experience or a master’s degree with at least 1-year of related work experience. Work
experience may be attributed to a combination of related paid employment, related student employment, relevant internships, and, in some
cases, relevant experiential learning with appropriate documentation. Candidates must have the ability to travel independently up to twelve
weeks annually (intermittent; travel requirements vary by position).

Preferred Qualifications

Preference will be given to candidates living in Ohio or within a surrounding region. Candidates with a master’s degree are
strongly preferred, but not required. OHIO is committed to employee success and enhancing access to education and all advisors are eligible
for our education benefit which provides tuition coverage to employees and eligible dependents for an array of undergraduate and graduate
programs.

Department
OHIO Online Enrollment

Pay Rate: Based on extensive
benchmarking data, the OHIO Online Senior Admissions Advisor position is mapped to Pay Grade CA&P 15 at OHIO, with a target hiring range of
$40,296-$45,837. The exact base salary for the selected candidate will be negotiable, commensurate with education and experience, and
competitive in the field within the context of similarly situated positions at public universities nationally.

In addition to a
competitive approach to salary, Ohio University is proud to offer a robust healthcare plan that includes maternity care, transgender care,
counseling and mental healthcare, prescription coverage, vision, dental, orthodontia care, and more. Our robust benefits package also
includes paid holidays, sick time, personal time, a tuition waiver up to 100% for self and dependents, an excellent retirement plan with up
to a 14% employer contribution, a 12-week parental leave program, adoption reimbursement, flextime and flexplace policies, an employee
assistance program, access to professional development programs, wellbeing incentive programs, and additional employee resources.
Additional information is available at https://www.ohio.edu/hr/benefits.

Job Open Date
07/06/2023

Posting Close Date

Review of applications
will begin immediately and continue until the position is filled. For full consideration apply by August 7, 2023.

Job
Category: Administrative at-will appointment

Months
12 month

Planning
Unit: Vice President Enrollment Management

Work Schedule

Monday through Friday; 8:00
am-5:00 pm Eastern; flexible schedule options potentially available to cover multiple time zones. Some evenings and weekends. Intermittent
travel as needed. OHIO and Enrollment Management proudly offers flextime in addition to flexplace, in support of our
employees.

Campus: Athens

Expected hours worked per week
40+

Expected duration of assignment
Ongoing

Applicants may contact this person if they have
questions about this position.
Brenda Kinzel, kinzel@ohio.edu, 740-593-4110

Diversity Statement

Ohio University is committed to creating a respectful and inclusive educational and
workplace environment. Ohio University is an equal access/equal opportunity and affirmative action employer with a strong commitment to
building and maintaining a diverse workforce. Women, persons of color, persons with disabilities, and veterans are encouraged to apply.
Ohio University is a member of the OH/Western PA/WV Higher Education Recruitment Consortium. www.ohwpawvherc.org

Job Family/Subfamily
Enrollment Services-Admissions & Recruitment

Career Track & Level
IC 3

Pay
Grade
CA&P|15|

Clery Act Crime Statistics

To view the Clery Act Compliance Report Click here