Online Coordinator & Academic Coach (English/Modern Languages)

Job Description or Duties:  

The Online Coordinator & Academic Coach supports the College of Arts &
Sciences graduate online programs of English and Modern Languages (Spanish) and leads the academic, career, and professional advising and
coaching for the College/Department’s graduate online students. The position must have a strong commitment to student recruitment and
retention. A bilingual (Spanish) candidate is preferred.

• Leads the academic, career, and professional advising and coaching for
  current undergraduate online students working towards timely completion of degree. Assist with the management of academic plans and
  communication strategies with current online students. Provide exceptional customer service including timely response to emails and voice
  messages.
• Collaborate with Department and UNK Online recruiting and management personnel to manage the recruitment funnel for
  online prospects through the CRM.
• Collaborate with Department and UNK Online personnel to assist with the design, development, and
  implementation of targeted marketing and retention campaigns specific to online programs.
• Lead efforts in compiling, organizing,
  and presenting program data relative to online program enrollment, retention, outcomes, etc. Efforts should be aligned to recruit new
  students and to service current students to ensure student outcomes and program stability.
• Work closely with Department to
  coordinate the completion of necessary documents including applications, program supporting materials, comprehensive exam, exit surveys, and
  graduation.
• Collaborate with other coordinators as an active member of the Online Coordinator Coalition.
• Other duties as
  assigned.

Required Qualifications:

• Bachelor’s Degree
• Excellent oral and written
  communication skills
• Proficient with computer software to include work processing, databases, and spreadsheets
• Experience
  reading and interpreting complex information, talking with customers, and providing exceptional customer service
• Experience in
  collaborative work and interacting effectively with team members, clients, and outside constituents
• Working knowledge of compiling,
  organizing, and presenting data

Preferred Qualifications:  

• Master’s Degree in
  educational leadership, higher-ed student affairs, online learning, or related field
• One year experience in college admissions or
  advising offices: knowledge of principles and practices in college student services
• Knowledge of CRM system(s)
• Experience
  in compiling, organizing, and presenting data
• Bilingual (Spanish)

HOW TO APPLY: To ensure full
consideration, please submit all application materials before review date July 10, 2023. Questions regarding the
position can be submitted to Carmen Brewer at brewer@unk.edu. Questions
regarding the application process can be directed to 308-865-8615 AA/EO/ADA www.unk.edu. For more information and to apply visit UNK Employment Opportunities. SALARY AND BENEFITS: With contingent offer of employment, the
University of Nebraska will conduct an investigation of employment records, educational records, criminal records, and other records to
verify the information provided in your application and/or any additional information you have provided is accurate. Salaries at the
University of Nebraska at Kearney are competitive. The University provides a flexible benefits program at minimal cost to the employee.
NuFlex benefit choices include a Medical Plan and Prescription Drug Program, Vision Care, Dental Plan, LTD, Life Insurance, AD&D
Insurance, Dependent Life Insurance, Long Term Care Insurance, and Reimbursement Accounts for Health and Dependent Care. The Employee and
Dependent Scholarship program is also available to eligible employees. Basic Retirement Plan options include TIAA and Fidelity.

The
University of Nebraska at Kearney, serving over 6,000 students, is one of four University of Nebraska campuses. Established in 1905, the
University has a tradition of emphasis in scholarly teaching at the undergraduate and graduate levels in a variety of disciplines. Kearney,
a progressive city of over 33,000, is the educational, medical, cultural, commercial, and agricultural center of a large mid-state area. http://www.unk.edu/. The University of Nebraska at Kearney
is responsive to University issues which support a diverse work and academic environment. The University of Nebraska at
Kearney does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity,
religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs,
activities, or employment. This policy is applicable to all University administered programs including educational programs, financial aid,
admission policies and employment policies. UNK is an Affirmative Action Equal Opportunity employer. Veterans and persons with disabilities
encouraged to apply. The University affirms a policy of equal educational and employment opportunities, affirmative action in employment
and nondiscrimination in providing services to the public. University employees, students and others associated with the University who
have not received the benefits of these policies, are encouraged to contact the Chief Compliance Officer/ADA Coordinator.For a copy of the
University of Nebraska at Kearney’s Annual Security Report, you may contact the Office of Police and Parking Services or visit the website:
http://www.unk.edu/annual_security_report