Job Description
Job Description or Duties:
This Online Coordinator & Academic Coach supports the College of Arts &
Sciences History department as follows: 1/4 time undergraduate degree, 1/4 time graduate Public History degree, and 1/2 time graduate MA in
History degree. The person leads the academic, career, and professional advising and coaching for the College/Department’s online
students. The position must have a strong commitment to student recruitment and retention.
- Leads the academic, career, and
professional advising and coaching for current undergraduate online students working towards timely completion of degree. Assist with the
management of academic plans and communication strategies with current online students. Provide exceptional customer service including
timely response to emails and voice messages. - Collaborate with Department and UNK Online recruiting and management personnel to
manage the recruitment funnel for online prospects through the CRM. - Collaborate with Department and UNK Online personnel to assist
with the design, development, and implementation of targeted marketing and retention campaigns specific to online programs. - Lead
efforts in compiling, organizing, and presenting program data relative to online program enrollment, retention, outcomes, etc. Efforts
should be aligned to recruit new students and to service current students to ensure student outcomes and program stability. - Work
closely with Department to coordinate the completion of necessary documents including applications, program supporting materials,
comprehensive exam, exit surveys, and graduation. - Collaborate with other coordinators as an active member of the Online Coordinator
Coalition. - Other duties as assigned.
Required Qualifications:
- Bachelor’s
Degree - Excellent oral and written communication skills
- Proficient with computer software to include work processing,
databases, and spreadsheets - Experience reading and interpreting complex information, talking with customers, and providing
exceptional customer service - Experience in collaborative work and interacting effectively with team members, clients, and outside
constituents - Working knowledge of compiling, organizing, and presenting data
Preferred Qualifications:
- Master’s Degree in educational leadership, higher-ed student affairs, online learning, or related
field - One year experience in college admissions or advising offices: knowledge of principles and practices in college student
services - Knowledge of CRM system(s)
- Experience in compiling, organizing, and presenting data
HOW TO
APPLY: To ensure full consideration, please submit all application materials before review date July 10, 2023.
Questions regarding the position can be submitted to Carmen Brewer @ brewer@unk.edu. Questions regarding the application process can be directed to 308-865-8615 AA/EO/ADA www.unk.edu. For more information and to apply visit UNK Employment Opportunities.
SALARY AND BENEFITS: With contingent offer of
employment, the University of Nebraska will conduct an investigation of employment records, educational records, criminal records, and other
records to verify the information provided in your application and/or any additional information you have provided is accurate. Salaries at
the University of Nebraska at Kearney are competitive. The University provides a flexible benefits program at minimal cost to the employee.
NuFlex benefit choices include a Medical Plan and Prescription Drug Program, Vision Care, Dental Plan, LTD, Life Insurance, AD&D
Insurance, Dependent Life Insurance, Long Term Care Insurance, and Reimbursement Accounts for Health and Dependent Care. The Employee and
Dependent Scholarship program is also available to eligible employees. Basic Retirement Plan options include TIAA and Fidelity.
The
University of Nebraska at Kearney, serving over 6,000 students, is one of four University of Nebraska campuses. Established in 1905, the
University has a tradition of emphasis in scholarly teaching at the undergraduate and graduate levels in a variety of disciplines. Kearney,
a progressive city of over 33,000, is the educational, medical, cultural, commercial, and agricultural center of a large mid-state area. http://www.unk.edu/. The University of Nebraska at Kearney is
responsive to University issues which support a diverse work and academic environment. The University of Nebraska at
Kearney does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity,
religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs,
activities, or employment. This policy is applicable to all University administered programs including educational programs, financial aid,
admission policies and employment policies. UNK is an Affirmative Action Equal Opportunity employer. Veterans and persons with disabilities
encouraged to apply. The University affirms a policy of equal educational and employment opportunities, affirmative action in employment and
nondiscrimination in providing services to the public. University employees, students and others associated with the University who have not
received the benefits of these policies, are encouraged to contact the Chief Compliance Officer/ADA Coordinator.For a copy of the University
of Nebraska at Kearney’s Annual Security Report, you may contact the Office of Police and Parking Services or visit the website: http://www.unk.edu/annual_security_report
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