Patient Access Liaison

Valhalla, New York, Job Summary: The purpose of the position is the collection of patient demographics and insurance information by registering the patient for medical treatment. Responsibilities: Interviewing the patient/patient representative for Direct Admissions, Outpatient services, Ambulatory surgery, Minor surgery and/or procedures performed in all ancillary departments and direct patients to appropriate departments. Performing correct and accurate data entry of patient demographic information and medical insurance. Responsible to notifying insurance companies of Inpatient Admissions/Outpatient services at the hospital. Able to handle the printing and distribution of Admission/Registration forms, face sheets, labels and NY state and Federally mandated forms to patients or nursing unit as appropriate. Responsible for obtaining and witnessing signatures for insurance assignments and guarantor statements. Responsible for timely data entry and changes to patient information when required. Responsible for quality assurance – reviewing registration data for accuracy and satisfying delinquent data. Ensures receipt of documentation if expired patients communicate between funeral homes, physician office, nursing units and organ bank. Able to collect all required payments at point of service.

Process and submit payments for posting to the Financial Counselor. Must handle answering telephones promptly, efficiently and professionally. Maintains a quiet, calm and clean professional office environment. Identify and register all patients of all age groups: newborns, pediatrics, adolescents, adults and geriatrics. Direct and/or escort patient to areas for their services. Complete all on-line courses as assigned by the Health System and attend department trainings. Complete work queues/lists to assist patient accounting department on prompt and accurate billing. Performs other duties as required. Qualifications/Requirements: Experience: Minimum of 2-3 years Healthcare experience, preferred. Knowledge of medical terminology, preferred.

Medical insurance experience, preferred. Education: High School diploma or GED, required. Bachelors, preferred. Licenses / Certifications: Other: Telephone, copier, computer, scanners, fax machines. About Us: NorthEast Provider Solutions Inc.

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