Patient Financial Advocate 2

July 10, 2023
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Job Description

St. Luke's Health System

Boise, Idaho, Overview St. Luke’s Health System in Boise is seeking a Patient Financial Advocate 2 to join our Centralized Authorization Team, supporting complex surgery authorizations. Responsibilities Under limited supervision, performs professional level support. Uses established procedures to perform assigned tasks. Serves as a patient advocate in providing assistance/expertise to patients, families and other external or internal contacts. Works closely with patients/families and federal, state and county caseworkers to ensure approval of assistance. Screen and assist in completion and submission of applications. Work directly with patients, doctor’s offices, and hospital departments to gather sufficient information to obtain authorization and benefits collection of patient portion. Acts as a liaison between the patients, physicians, patient clinics, case management, centralized billing office, third party Medicaid eligibility vendor and community agencies. Screens patients to make the determination of eligibility for internal and external assistant programs.

Actively participates in public presentations, county hearings, case review meetings, committees, and task forces. Performs advanced and/or complex duties requiring independent decisions and extensive, diversified professional experience and knowledge. Performs other duties and responsibilities as assigned. Qualifications Education: Bachelor’s degree or 4 years relevant experience in lieu of degree. Experience: 2 years relevant experience. Licenses/Certifications: None Why St. Luke’s A strong, talented staff is at the heart of St. Luke’s Health System. We are the state’s largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We’re proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.

Learn more about what the City of Trees has to offer you: St. Luke’s Health System | Boise Convention and Visitors Bureau | Boise Parks and Recreation | Boise Museum Association | Boise Music Festival | Boise Philharmonic | Downtown Boise Restaurants | Boise Valley Economic Partnership | Hyde Park events | Treefort Music Festival | First Thursdays | Alive After Five | Capitol City Public Market | Runs and Triathlons | Shakespeare Festival | Sawtooth National Forest | Visit Idaho. org *St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

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