Program Assistant – Center for Race, Ethnicity & Diversity Education

Program Assistant – Center for Race, Ethnicity & Diversity Education

Requisition Number: 20122603
Type of Employment: Full-Time Regular
Number of Months:
Months Employed:
Number of Hours per Day/Week: 40 hours per week
Daily Hours: 8:00am – 5:00pm

Summary Position
The Division of Student Life provides premier student-centered services, programs, and experiences that integrate in- and out-of-class learning, promote holistic student development, and facilitate student engagement in a vibrant, supportive residential community. Within the Division of Student Life, this position is part of the Center for Race, Ethnicity, & Diversity Education (CREDE) and reports to Assistant Dean of Students/Director of CREDE.
The Program Assistant is responsible for the overall day-to-day operations of the Center for Race, Ethnicity & Diversity Education (CREDE), providing support for the staff and students within the office. The Program Assistant must be highly organized and efficient with the ability to balance multiple tasks and responsibilities. They must have an acute understanding and passion for building inclusive communities, strong critical thinking skills, the ability to exercise good judgment, and must maintain a high level of discretion and confidentiality. They must always maintain an intense focus on accuracy with excellent written, verbal, and interpersonal communication skills, and the ability to work independently and as part of a team.

Benefits of Working at Elon University

As an Elon University employee, you’ll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon’s personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University’s home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you’ll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation’s premier travel destinations.

Employees at Elon enjoy a generous and comprehensive benefits package that includes:

• 28 annual days off, including holidays and vacation.
  • Immediate tuition remission for employees.
  • Retirement plan with an 8 percent contribution from the university.
  • Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.
  • Free use of campus fitness facilities.
  • Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.

  Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at three years of service. After four years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

  Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon’s principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one’s identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

  Education Requirements
  Bachelors degree preferred. High school diploma or GED plus three or more years of related experience and/or training required.

  Degree/Major:
  Length of Experience: High school diploma or GED plus three or more years of related experience and/or training required. Bachelors degree and administrative work experience (including part-time or full-time positions) preferred.
  Supervisory Experience: Yes

  Supervisory Experience Detail
  This position supervises student employees.

  Special Skills or Experience
  Experience with budget management, managing online software, data entry, and customer service Knowledge of and experience with Microsoft Office (Word, Excel, PowerPoint, Outlook), with skills in word processing, budgeting, data management, and customer service. Strong written and verbal communication skills Effective time management and ability to work independently, as well as to establish relationships and function within a team. Excellent customer service skills and ability to respond effectively and compassionately with a diverse group of students, families, and colleagues across campus. Must have an acute understanding and passion for building inclusive communities, strong critical thinking skills, the ability to exercise good judgment, and must maintain a high level of discretion and confidentiality. Ability to manage multiple schedules, projects, and tasks simultaneously.

  Special Instructions to Applicants

  Posting Date: 06/14/2023
  Closing Date:
  Open Until Filled: Yes

  General Purpose of Position
  The Program Assistant is responsible for the overall day-to-day operations of the Center for Race, Ethnicity & Diversity Education (CREDE), providing support for the staff and students within the office. The Program Assistant must be highly organized and efficient with the ability to balance multiple tasks and responsibilities. They must have an acute understanding and passion for building inclusive communities, strong critical thinking skills, the ability to exercise good judgment, and must maintain a high level of discretion and confidentiality. They must always maintain an intense focus on accuracy with excellent written, verbal, and interpersonal communication skills, and the ability to work independently and as part of a team.

  Essential Duties and Responsibilities
  1. Office Management
  Provide primary administrative and office management support for the director of the department and members of the staff. Duties include opening and closing the office, maintaining a professional work environment, welcoming visitors, managing, and directing phone calls, word processing, spreadsheets, editing, filing, and other tasks as assigned. Serve as front-line staff member for students, staff, faculty, and parents on inquiries related to departmental programs and services and address concerns and needs related to student support, well-being, policies and procedures, and resources.
  2. Calendars and Scheduling
  Responsible for maintaining calendars for the department director and members of the staff including scheduling appointments, coordinating, and scheduling various committee and group meetings. Coordinate event management logistics for meetings and events, including space reservations, set-up requests, catering orders, and media needs.
  3. Financial Processes
  Reconcile credit purchases and maintain accurate records of budgets, monitor spending, and regularly reconcile balances for operational accounts. Track and process professional development request and expenses.
  4. Personnel Processes
  Manage the recruitment, marketing, hiring, training, supervision, and evaluation of student staff providing support and mentorship while encouraging professionalism in the workplace. Contribute to student success by ensuring skills and knowledge gained through student employment connect to classroom learning and future career competencies.
  5. Administrative Responsibilities
  Prepare communications to students, faculty, staff, and parents using email, Microsoft office applications, and other tools as appropriate. Collaborate and build relationships with campus partners to distribute information as necessary.
  6. Other Duties Maintain confidential files and information Support university events, including, but not limited to: Convocations, Commencement, Family Weekend, and events related to Admissions and/or New Student Orientation Serve on university, divisional, or departmental committees, task forces, and search committees. Other related duties as assigned by Assistant Dean of Students/Director of CREDE

  Education and Experience
  Bachelors degree preferred. High school diploma or GED plus three or more years of related experience and/or training required.

  Does this position require driving for the university? Yes

  Additional Information

  To apply, visit https://elon.peopleadmin.com/postings/9562

  Elon University is an equal employment opportunity employer committed to a diverse faculty, staff and student body and welcomes all applicants.

  Elon University has built a national reputation as a premier student-centered arts and sciences university that values strong relationships between students and their faculty and staff mentors. Elon is ranked among the top-100 National Universities by U.S. News & World Report, with a No. 1 ranking for excellence in undergraduate teaching and No. 9 for innovation. Global engagement is central to Elons experience and the Institute of International Education has ranked the institution No. 1 in the nation for study abroad for 16 straight years.In addition, Elon is the only university in the nation ranked in the top-20 by U.S. News for excellence in all eight academic programs “Focused on Student Success.” Elons more than 7,000 students prepare to become the resilient, ambitious and ethical leaders the world needs, putting their knowledge into action on campus, in the community and around the globe.

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