Program/Project Manager – Vice President

Client Account Services is embarking on a multi-year programme to deliver Strategic improvements to the way data is viewed, managed and interpreted across the bank. This is an exciting opportunity for a Project Manager or someone looking to move into projects to work across various stakeholder groups to propel the effective implementation of strategic initiatives within the programme. This will involve overseeing a range of workstreams, designing workshops and solving complex problems to enable the successful delivery of the programme. Effective stakeholder management, combined with a sound understanding of business processes, will be critical to the success of this role.

This role partners extensively key stakeholders in the respective businesses, operations and technology partners, and transition teams in order to execute the strategy. You will gain exposure to various management structures within Securities Services and Markets businesses and the candidate will need to be able to interact and create strong partnerships across various teams and locations.

Job responsibilities

• Produce project materials at all stages of project development lifecycle – status tracking, process flows, business use cases, gap analyses, governance and future state models, clearly define objectives, lead the development and monitoring of the overarching programme plan, as well as oversee workstreams to ensure the timely and efficient execution of that plan
• Review project materials with stakeholders and coordinate sign offs of deliverables
• Lead project coordination effort with major business and technology stakeholders
• Provide support for the production of project and programme communication materials; as well as manage timely execution of the plan and provide regular updates to project stakeholders
• Balance short term needs with long term strategic view and wherever necessary create short term solutions until the long term solution is ready
• Ensure projects are completed within established time and budget schedules and in compliance to enterprise project management standards for the respective programme
• Lead the design and facilitation of periodic programme workshops in order to drive key programme outcomes and objectives, whilst fostering a culture of collaboration and teamwork.

Required qualifications, skills and capabilities

• Extensive experience in managing complex projects from inception to delivery
• Strong stakeholder management skills with the ability to effectively communicate across different teams and levels of seniority
• Strong analytical background, problem solving and communication skills are necessary
• Proficient in PowerPoint and ability to present compelling information in clear and succinct way
• Solution oriented, leveraging a network to identify solutions and implement them
• Ability to influence outcomes and get the best from people, even where no direct line management responsibility exists
• Self-starter, proactive in taking initiative to improve business processes with the ability to see risks/issues before they arise and effectively escalate or mitigate

Preferred qualifications, skills and capabilities

• Marketing experience a plus
• A flexible proactive approach, ability to adapt to business change
• Proven ability to work with globally dispersed project teams and stakeholders; and ability to successfully interact with business stakeholders at all levels
• Ability to work in a fast passed environment, be flexible, follow tight deadlines, organize and prioritize work

About us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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