Job Description
Vanderbilt Health
Nashville, Tennessee, Organization: VHCS Admin – Quality Job Summary: In collaboration with clinical and administrative leadership, facilitates the development, implementation and evaluation of organizational strategies to improve clinical, service and financial outcomes within an evidenced-based practice framework and of VUMC mission, values, vision and credo. . DEPARTMENT SUMMARY Vanderbilt Home Care provides licensed health care professionals in your home, the environment where you feel most comfortable and independent. Under the direction of your doctor, our nurses and therapists help you with daily tasks including bathing, dressing, eating, and managing medications. Our health care professionals also provide company and emotional support. When you receive care from Vanderbilt Home Care, you can rest assured you are in the hands of highly skilled, compassionate licensed clinicians who put your needs first. We visit homes in Cheatham, Davidson, Robertson, Rutherford, Sumner, Williamson and Wilson counties. KEY RESPONSIBILITIES
* Collaborates with departments and interdisciplinary teams to develop and implement strategies to improve care and processes.
* Utilizes consultative and facilitative skills in working with individuals and groups.
* Develop/enhance quality management infrastructure including knowledge transfer, within assigned areas of responsibility.
* Serve as a resource for policy/standard interpretation and application to operations.
* Facilitates improvement initiatives through use of PDSA cycle.
* Meets with project team to plan and executes improvement team agenda.
* Coordinates data and process analysis needs with individuals/groups responsible for the identification of improvement opportunities and redesign efforts.
* Effectively uses data, improvement knowledge and regulatory/accreditation standards, resulting in informed decision making by the project team.
* Utilizes quality management and statistical process control tools and methods as appropriate.
* Coordinates timely communication of assigned areas quality management initiatives to appropriate forums (Patient Care Centers and Core Quality Committees).
* Integrates internal and external benchmark data.
* Summarizes data in a format that will facilitate identification and prioritization of improvement initiatives.
* Demonstrates effective Project Management skills.
* Assures maintenance of project plans/ records such that they serve as an archive of project results.
* Utilizes change management to drive results. TECHNICAL CAPABILITIES Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members. Core Capabilities : Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.
- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one’s own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees’ effectiveness. Ensuring High Quality: – Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. – Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: – Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.
- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 7 years Education: Bachelor’s For a copy of the physical requirements of this position to determine if you can perform the duties with or without an accommodation or to request an accommodation, please contact VUMC Employee Relations at 615-343-4759 or employeerelations. vumc@vumc. org .
Source ⇲