Receptionist (Fixed-Term Contract) – Westville

The Independent Institute of Education is South Africa’s largest registered and accredited private provider of higher education. The IIE is also internationally recognised by the British Accreditation Council.

Varsity College, a brand of The IIE, leads in the provision of these exciting learning initiatives of The IIE. The IIE is registered with the Department of Higher Education and Training as a private higher education provider, has more than 57 qualifications accredited by the Higher Education Quality Committee and is a subsidiary of ADvTECH Ltd, a public company listed on the Johannesburg Stock Exchange. This scale and status assures our leading position in higher education.

IIE MSA, formerly known as Monash South Africa, was founded in 2001 by Monash University. Following the acquisition of Monash South Africa by the ADvTECH Group in April 2019, the IIE MSA is now part of The Independent Institution of Education (The IIE), a leader in the higher education sphere. The IIE MSA is located on a 100-hectare campus in Ruimsig, Johannesburg, in the province of Gauteng. In addition to domestic (South African) students, the IIE MSA is home to diverseDuties and Responsibilities:

Campus reception and Switchboard duties

Create an organised front office environment system (orderly systems, clean, professional and neat).
Receives and welcomes prospective and current students, parents and guests by greeting and directing them appropriately. 
Builds relationships with students and parents through professional interaction.
Operates the switchboard by receiving and directing calls promptly , professionally and efficiently and gathers the relevant information(i.e. reason for the call) from the caller to ensure that calls are directed to the appropriate staff member.
Takes detailed messages when staff members are not available and delivers these messages timeously to the appropriate individuals.
Deals with queries from students and directs them to the correct departments.
Assists with intercom instructions.
Organises the flyers and fact sheets at Reception in a neat and orderly manner and support the Marketing Assistant/s in ensuring that the waiting area and interview rooms are neat and tidy.

General Administrative Support Ad Hoc Duties 

Provides administrative support to various departments as and when required.
Responsible for preparing, tracking and receiving of campus courier parcels, post and deliveries and notifying the relevant staff member/s promptly regarding collection or delivery updates.
Receives deliveries for the National office (campus specific) and campus staff and ensures that they are collected or handed to the appropriate individual timeously.
Supports the Marketing Assistant/s in booking appointments for the Full Time Student Recruitment team and assists with managing their dairies accordingly if required (campus specific).
Assists with campus events and any ad hoc campus duties as and when required.

Competencies Required:

Advanced communication- verbal
Switchboard
Time management
Problem solving
Decision making
Ability to multitask
Organisational

Minimum Education Requirements:

Minimum of a Matric

Minimum Work Experience Required:

Minimum of 1-2 years Reception experience

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