Senior Academic Success Coach

Summary
The Senior Academic Success Coach is trained in both
academic advising and success coaching and supports students in both areas. This staff member serves as a training specialist for both the
College Advising team and the Success Coaching team and is responsible for identifying training needs, developing training materials and
facilitating training in holistic student support. Provides training, and guidance, to new advisors and coaches as well as professional
development opportunities and trainings beyond the onboarding period. Develops performance assessments and testing materials to assess
satisfaction with trainings, learning, and areas of growth for student support staff. Manages trainees and communicates effectively with
area management on trainee performance.

This position maintains a caseload of students as a Newcomb-Tulane College Advisor as
well as be able to support the Success Coaching staff in being fully by being fully trained as an Academic Advisor and a Success Coach. This
person provides a high-quality academic support experience designed to meet the needs of all students. This includes providing students with
guidance and connecting students to services and resources to develop a personalized plan for student success. The Senior Academic Success
Coach monitors and tracks student success and progress and records and reports results via various student reporting systems (Salesforce,
Banner, SARS). This position participates on committees, adheres to work standards, and performs other duties as assigned.

In
direct support of the University’s goal to improve its retention and graduation rates, the Senior Academic Success Coach closely monitors
trends and enrollment to better understand training needs for student support staff and student success outcomes. This position uses
research and best practices to continually improve their academic coaching skills and practices.

This position
maintains a caseload of students as a Newcomb-Tulane College Advisor as well as be able to support the Success Coaching staff in being fully
by being fully trained as an Academic Advisor and a Success Coach. This person provides a high-quality academic support experience designed
to meet the needs of all students. This includes providing students with guidance and connecting students to services and resources to
develop a personalized plan for student success. The Senior Academic Success Coach monitors and tracks student success and progress and
records and reports results via various student reporting systems (Salesforce, Banner, SARS). This position participates on committees,
adheres to work standards, and performs other duties as assigned.

In direct support of the University’s goal to improve its
retention and graduation rates, the Senior Academic Success Coach closely monitors trends and enrollment to better understand training needs
for student support staff and student success outcomes. This position uses research and best practices to continually improve their academic
coaching skills and practices.

In direct support of the University’s goal to improve its retention and graduation rates, the
Senior Academic Success Coach closely monitors trends and enrollment to better understand training needs for student support staff and
student success outcomes. This position uses research and best practices to continually improve their academic coaching skills and
practices.
Required Knowledge, Skills, and Abilities:

•          Ability to implement personal, academic, and
  career development best practices.
•          Use of multiple communication platforms, such as phone, email, instant messaging, and
  Zoom for communication purposes.
•          Ability to acquire an understanding of the complex technical and soft skills required
  to be a student support resource at a Research 1 institution.
•          Familiar with a variety of training technology (e.g.,
  audio/visual, virtual, podcasts, webinars, tele-conference, and other training tools).
•          Excellent written and oral
  communication skills.
•          Ability to pay great attention to detail.
•          Ability to assist students to
  succeed.
•          Ability to motivate and inspire students.
•          Ability to work in a team environment.
•          Ability to process and easily reference policies and regulations.
•          Working knowledge of standard computer
  software such as office suite, email, etc. and ability to learn and utilize specific software necessary for academic advising practice is
  required.
•          Ability to be seated for most of the workday.
•          Ability to work weekends or afterhours
  during special events.
•          Ability to work with gifted or high achieving students.
•          Ability to
  continuously improve and learn about academic advising, coaching, and retention best practices.

Required Education and/or
Experience:

•          Bachelor’s Degree with 2 years of experience in advising, teaching, coaching, counseling, social work,
  mentoring or a related field

OR

•          High School Diploma (or Equivalent) with 8 years of experience in
  advising, teaching, coaching, counseling, social work, mentoring or a related field

Preferred
Qualifications:

•          Master’s Degree in a related field

Compensation Information
This position is a
exempt, salaried position assigned to pay grade 25. Tulane offers a variety of options to enhance your health and well-being so that
you
may enjoy more out of life now and in the future. Learn more about Life at
Tulane
as well as our Benefits and Pay. See our
Candidate Resources to learn more about our hiring process and
what to expect.

How to Apply:
 
This position will close on the date it is filled
 
Please
Note: Depending on your role and the department in which you work, you may be expected to adhere to COVID-19 requirements, such as
vaccinations and booster shots.
 
Click “Apply Now” to apply for this job.
 
Tulane University is committed to creating
a community and culture that foster a sense of belonging for all. We are a recognized employer and educator valuing AA/EEO, Protected
Veterans, and Individuals with Disabilities. We encourage all qualified candidates to apply. We are intentionally seeking candidates who are
committed to fostering equity, diversity, and inclusion in support of Tulane’s Strategy for Tomorrow.
 
Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant
screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the
Office of Human Resources & Institutional Equity by phone at 504-865-4748 or email hr@tulane.edu.