Senior Assistant Director, Academic Advising, Coaching, and Transfer

Senior Assistant Director, Academic Advising, Coaching, and Transfer

Department: Student
Development – Wellesley

Location: Wellesley Hills

MassBay fosters educational excellence and academic success
to prepare students for local and global citizenship, to meet critical workforce demands of communities, and to contribute to the region’s
economic development.

Massachusetts Bay Community College values diversity, inclusion, and collaboration. We strongly encourage
members of underrepresented communities to apply to join our community.

Located in Greater Boston, MassBay is a comprehensive,
open-access community college offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and
Ashland, Massachusetts.

Position Summary:

The ideal
candidate will join a vibrant and inclusive
educational community and have a
desire and ability to work with a diverse population.

The
Senior Assistant Director, Academic
Advising, Coaching, and Transfer will
provide strategic vision and administrative direction for the advising
processes related to
First Year Student Advising, New Student Orientation
(SOAR) Advising, Academic Intervention Programming, and Case Management.
The
Senior Assistant Director will promote student success outcomes in each of
these areas by leveraging knowledge on national and
internal best practice, by
fostering innovation, creativity, and enthusiasm around student-ready
practices, and by promoting a culture
of assessment and continuous improvement.

Key Responsibilities and Duties:

Departmental
Leadership:

• Supervise a team of professional staff academic advisors and graduate
  interns;
• Model and sustain a team environment; prioritize staff support, encourage professional growth and development, and nurture
  a culture of innovation;
• Manage staff and operations of Academic Advising, Coaching, and Transfer in the absence of the
  Director;
• Work closely with the Director to monitor and implement college-wide curricular and policy changes;
• Serve on
  college committees, including but not limited to the SOAR Planning Committee;
• Utilize technology on a daily basis; PeopleSoft,
  QLess, StudentTrac, Microsoft Office Suite, and other platforms; work with Director, Coordinator, and IT on upgrades, improvements, and
  end-user trainings/support;
• Provide support and guidance to advisors around college policies and procedures, and work with faculty
  and staff to resolve escalated student situations;
• Co-coordinate the peer mentor initiative;
• Position requires some evening
  and weekend work during peak enrollment periods;
• Other related duties as assigned.

First Year Student
Advising and New Student Orientation:

• Oversee all aspects of Advising at New Student Orientation (SOAR), including
  advising session design and implementation, advising staff coordination, and program assessment;
• Oversee all aspects of the COMPASS
  Advising process (Comprehensive Advising for Student Success – Massbay’s Signature First-Semester Advising Program) including data
  collection, process improvement, and inter-departmental collaboration;
• Work closely with Student Development to build upon the
  first-year experience for incoming new students;
• Collaborate with Career Services to improve upon an exploratory-student pathway,
  first-year advising, academic internships, and overall coordination of efforts toward mutual goals of student success.

Academic
Advising & Case Management:

• Co-implement a holistic case management approach to
  enrollment and retention that combines a proactive advising model with wraparound individualized support;
• Lead departmental
  trainings and provide leadership on current advising initiatives;
• Develop outreach activities for students and advisors; create
  communication plans; lead a variety of workshops and/or presentations related to advising information for students;
• Manage the
  Virtual Advising Center in collaboration with the Coordinator of Advising, and supervise the (2) Part-Time Academic Advisors that staff the
  center;
• Oversee an “After Hours Advising Process” to ensure that academic advising services are available to students at times when
  they need them;
• Work with Director to ensure appropriate staffing, resources, training, and accessibility for
  students;
• Collaborate with the areas of Enrollment and Registration on communication strategies and process improvement for
  Non-Degree Students;
• Assist with general advising during peak enrollment times.

Academic
Intervention Initiatives:

• Improve student outcomes by developing sustainable
  intervention programming for at-risk students;
• Oversee interventions related to Academic Probation and Academic Warning, including
  partnering with the Registrar’s office, updating websites and related materials, directing the process for advising staff, and providing
  trainings on best practices on GPA Improvement;
• Oversee the advising practice for students who have been readmitted to the college,
  including collaborations with the Provosts office, overseeing procedures for best advising practices, disseminating information concerning
  the appeals process, and the College Appeals Board to the Academic Advising, Coaching, and Transfer Team.

Commitment to
Equity:

• Support MassBay’s commitment to the Equity Agenda; collaborating with faculty,
  staff, and students on the College’s strategic initiatives dedicated to closing the equity gap related to student outcomes;  
• Support MassBay’s commitment to being anti-racist; embracing a community free of bias and inequality; 
• Engage with the
  Office of Diversity on issues related to underserved student success; 
• Further the examination of pertinent practices that are
  culturally responsive and reflective of inclusive perspectives; and  
• Engage in conversations with colleagues and students
  regarding best practices within the discipline or programmatic related to equity and inclusion.

This list is not to be
considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.

All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates
diversity.

Required Qualifications:

• Master’s Degree in Higher Education Administration or relevant field
  required;
• High level of proficiency in student information systems, preferably PeopleSoft, and Microsoft Office
  applications;
• Experience supervising professional staff and cultivating a team;
• Experience and comfort working in a
  high-demand environment, and the ability to creatively solve problems in accordance with college policies and procedures;
• Ability
  to work effectively as a member of a team and collaborate with other departments and divisions.

Preferred
Qualifications:

• Sensitivity and commitment to the goals of Affirmative Action and workforce diversity;
• Experience working in a diverse environment;
• Demonstrated commitment to working with underserved
  students;
• Experience working with at-risk students in a higher education environment, preferably a community college.

Additional Information:

Salary Range: $75,000.00 – 80,000.00 Annual Salary

As a
Massachusetts State Employee, you
are offered an outstanding suite of benefits adding value to your salary.

• Array of
  choices for health insurance plans to meet individual/ family needs
• Affordable
  Dental Insurance and vision discount
  program
• 12 paid
  State/ Federal holidays
• Generous
  sick, vacation, and personal time
• Telework
  option
  depending on the role/department
• Flexible
  Spending Plans to reduce your taxable income
• Low-cost
  basic and optional
  life insurance
• Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement
• Thinking
  to
  save more money towards retirement: consider Deferred Compensation plans
  i.e., 457(b) or 403(b).
• Tuition
  Benefits for
  employees and dependents at state colleges and
  universities
• Free
  Employee Assistance Program (EAP)
• Eligibility
  towards Public Service Loan Forgiveness (PSLF)
• Free gym and
  parking on campus

Need more info: https://www.massbay.edu/employment/benefits

Position
Type: Non Unit Professional

Application Deadline: July 2, 2023, or thereafter until filled.

To Apply: Please include a letter of interest and resume with your online application.

Staff 

Hiring is
subject to state appropriation funding.

Final candidates are required to provide sealed transcripts and/or certifications.

Hiring is contingent upon a successful CORI clearance.

Massachusetts Bay Community College is an affirmative action/equal
opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or
military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the
Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the
Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual
violence.  Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College’s
Affirmative Action and/or Title IX Coordinator, Lisa MacDonald, Director of Equity Compliance, lmacdonald@massbay.edu, (781) 239-3147, the Massachusetts Commission Against Discrimination, the
Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.