Senior Lead Software engineer -Python -AWS
Job Description
JPMorgan Chase
You will be responsible for maintaining and operating our Kubernetes platforms and services across public and private cloud providers. We support thousands of applications & development teams globally which will provide a vast breadth of experience across multiple lines of business.
Job responsibilities
- Stewarding our client-facing fleet of clusters through upgrade, rebuild, release and repave operations
- Handling support escalations and debugging client issues
- Monitoring and investigating alerts, diagnosing root cause and finding automated solutions that would prevent recurrence
- Pairing with a mentor within the team that is an experienced software engineer for guidance on growth, development and continued learning in software development
- Writing ad-hoc automation to solve for the recurring manual & routine tasks on the ops side above and Self-healing ‘medic’ procedures that automatically detect and remediate problems in the platform
- Automating away failures in our release/rebuild/upgrade plays
- Experience in picking up engineering tickets where there is no firm delivery date commitment on a 10% time basis
- Experience in customer pain points and stability issues in the system, while learning how the platform works through diagnosing and fixing customer and platform issues
Required qualifications, capabilities, and skills
- Should have the motivation & ability to quickly learn scripting skills, tools and technologies as you will be writing DevOps automations and will also be working with Developers on various initiatives on a regular basis
- Experience in problem-solving ability in order to help resolve customer issues and manage major incidents
- Having an Automation mindset to reduce toil, improve automation & efficiency
- Experience working with modern cloud infrastructure platforms – Kubernetes a plus
- Good interpersonal and communication skills when interacting with customers and understanding customer pain-points
- Passionate about building an innovative culture
Preferred qualifications, capabilities, and skills
- Experience in Infrastructure Architecture designs
- Experience in GCP GKE ecosystems a plus
- Knowledge of industry-wide technology trends and best practices
About us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veteran
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
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