Senior Manager, Gift Administration

New York, New York, Pay Range $116,800. 00-$192,800. 00 Company Overview The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. One of the world’s most respected comprehensive centers devoted exclusively to cancer, we have been recognized as one of the top two cancer hospitals in the country by U. S. News & World Report for more than 30 years. In compliance with applicable State regulatory authorities, COVID-19 vaccination is mandatory for all MSK staff.

Staff are considered fully vaccinated upon completion of a primary vaccination series for COVID-19 (i. e. , one dose of a single dose vaccine or a final dose of a multi-dose vaccine series). Exceptions from the COVID-19 vaccine requirement are permitted for those who request and receive an approved medical or fully remote exemption. Requests for medical exemption can take up to two weeks to review. Vaccination or an approved medical exemption is required to start work. Note: Individuals are eligible to receive a COVID-19 booster two months after completion of a primary vaccination series for COVID-19. Because vaccine-induced immunity can wane over time, MSK continues to strongly urge all staff to get a COVID-19 booster as soon as they become eligible to maintain their protective immunity for a longer period. Job Description MSK’s Development Services team seeks an engaging and driven Senior Manager of Gift Administration to lead gift processing. The Sr.

Manager will collaborate with internal and external stakeholders to promote data quality, build efficiency and facilitate continuous improvement. The Sr. Manager will ensure team goals and expectations are met, and support staff growth. The Development Services team is responsible for seeing gifts through their entire lifecycle, from bank deposit and database entry to receipting and financial reconciliation. We are the Development department’s donation data experts, and serve as a resource for both donors and internal stakeholders. You will: Lead a team of ten staff members, ensuring the team strives for excellence and successfully meets goals and deadlines. On a regular basis, you will help refine standard operating procedures that facilitate accuracy and enhance day-to-day operations for the organization. You will seek out new opportunities for continuous improvement, make recommendations to Senior Leadership, and partner with cross-functional teams to implement those strategies. As a key representative of the Development Services team, you will foster collaborative relationships with fundraising staff, operational teams, other MSK departments, and external vendors. Join us.

Performance Expectations:
* Provide leadership and expertise in financial giving vehicles, gift processing, and IRS regulations
* Foster collaboration and curiosity
* Lead ongoing process improvement projects, monitor progress, and identify issues
* Facilitate staff growth, professional development, and continuous learning
* Supervise process documentation and staff training
* Identify how departmental changes may impact gift processing and data flows, and make process recommendations
* Be a subject matter expert on all gift data entry processes
* Ensure the team sets and meets deadlines and stretch goals
* Assist in audit and reconciliation efforts
* Set high standards and systems of accountability that encourage professional growth across the team
* Understand and enforce government and MSK regulations that govern gift processing You are:
* Diligent, committed with a sense of urgency
* Capable of driving sophisticated projects and tasks through to completion, including minor details
* Invested in the success and growth of your staff, as well as building bridges and relationships within the organization
* Able to consider processes end-to-end and anticipate downstream effects
* A high-level critical thinker who wants to help shape the work
* A good decision-maker with proven success at making timely decisions that keep the work accurately moving forward
* Adept at planning and prioritizing work to meet commitments and achieve results, even under challenging circumstances
* A versatile communicator, able to determine how best to reach different audiences and implement communications based on that understanding
* A seasoned manager capable of modeling accountability, motivating, coaching, and building an effective team You have:
* At least seven years of proven experience in a gift administration role, preferably in a high-volume, sophisticated non-profit organization
* Experience with Blackbaud CRM or other robust CRM systems such as Raisers Edge or Salesforce
* Excellent leadership skills and prior supervisory/management experience (Required)
* Strong written and verbal communication skills
* Experience with data analysis or a critical thinking environment
* Strong attention to detail
* Excellent analytical skills
* Process improvement experience
* Integrity, professionalism, and the highest ethical standards Pay Range $116,800. 00-$192,800. 00 Please click to learn more about MSK’s compensation philosophy. Closing MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

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