Senior Marketing Operations Manager

Seattle, Washington, Hi, we’re glad you’re thinking about joining us.
 
Are you looking for purpose-driven work where marketing makes a positive impact on communities around the world? If so, then Committee for Children (CFC) is an amazing place to grow your career as a Senior Marketing Operations Manager . We’re a social enterprise dedicated to advancing the well-being of children through social-emotional learning (SEL). As a Sr. Marketing Operations Manager at CFC, you’ll be responsible for maximizing marketing pipeline creation through an optimized MarTech stack and actionable data and insights. Building on a Marketo foundation, the Sr. Marketing Operations Manager will work with IT and Business Systems & Intelligence (BS&I) to define and integrate best-fit tools and processes for marketing program execution to empower the organization to invest in the highest-performing channels and tactics. In partnership with BS&I, Marketing, Product, and client-facing teams, this role will drive forward marketing automation and digital marketing strategies. The Sr. Marketing Operations Manager will be critical to Committee for Children’s success by applying industry best practices to execute campaigns, manage integrations, and properly collect, organize, and use data. This position works both independently and collaboratively to conceptualize campaign improvements through process management, analytics, and systems. This role is an integral part of the Marketing Team and will help communicate and collaborate on strategy, technology, and analytics.
 
Our team is collaborative, creative, and passionate about our work. Every day brings new challenges, and we jump at the opportunity to solve them. So, if you’re looking for a place that values your unique perspective and empowers you to do great work, then CFC is the place for you.
 
You’ll have an opportunity to make an impact every day. Growth at CFC isn’t just up. It’s up, left, right, around, and through. You’ll have a say in the direction your career takes, the skills you learn, and the way we use marketing to transform the lives of children.
 
Let’s talk about benefits.
What we do matters. But we can’t achieve our goals unless we empower every team member to pursue their own goals and live a more fulfilling personal life. Our benefits, perks, and rewards are aimed at doing just that: helping you live your best life at CFC.

We cover 100% of your premiums for medical, dental and vision coverage and 60% for your dependent’s medical and dental premiums
Retirement plan + company match up to 3%; CFC also may make an annual discretionary non-elective contribution on your behalf at the end of the year!
A flexible work subsidy: $100 per month that you can use on things like phone and internet costs, office supplies, or even commuting costs
16 paid holidays (including winter break and 1 floating holiday), 3 weeks’ vacation in your first year, and separate sick leave accrual
Other great benefits include: monthly contribution to childcare and/or dependent expenses, FSA account, parental leave, sabbatical leave, employee assistance program, annual wellness reimbursement, growth and development opportunities, disability and life insurance.

 
What you’ll do when you join us:

Partner with the Marketing Director in the creation of updated, relevant marketing KPIs
Develop marketing analytics dashboards and scorecards to optimize the tracking of key metrics that drive continuing performance improvement
Communicate the Marketing Team’s requirements on technology initiatives that will enhance marketing capabilities to BS&I and IT
Collaborate with sales operations to improve lead quality, manage relationships with client-facing teams, refine contact lists, and grow the overall pipeline
Partner with client-facing and marketing teams to continuously refine audience segmentation in Marketo
Collaborate with BS&I, Marketing, Product, and client-facing teams to optimize systems and create processes that will help drive strategies and solutions for improving campaign performance
Ensure successful implementation of new systems and processes, and partner with BS&I to define and deliver ongoing required integrations
Ensure the Marketing operations and analytics team adheres to quality processes and deliverables, and provide ongoing recommendations for changes and improvements
Lead, coach, and train other operations team members on campaign delivery processes and best practices, as well as tool stack integration
Monitor and maintain data quality and integrity within the marketing database, ensure accuracy, and minimize bad or incomplete data
Ensure marketing initiatives have, where possible, embedded testing and data-gathering components to evaluate effectiveness
Identify areas to drive the implementation of operations and automation initiatives to improve efficiency and productivity across all marketing disciplines
Manage and negotiate third-party contractor and marketing automation relationships

 
Here’s what we’re looking for:

Bachelor’s degree in marketing or business administration, or equivalent experience
7+ years of experience in a marketing or business administration role
Advanced ability to articulate complex content and topics using various techniques to create an impact on the audience
Advanced knowledge of how to apply standards, guidelines, and best practices to marketing and communications efforts
Advanced knowledge of online and new media communications tools
5+ years of marketing or sales management experience that includes managing budgets, achieving multiple complex operational goals, and evaluating, leading, and supervising staff
3+ years of Marketo marketing automation and CRM system experience; NetSuite experience a plus; working knowledge of SEO/SEM (Google Analytics) essential
Knowledge of Microsoft Excel, PowerPoint, Word, and Outlook
Open to change and new information; adapts behavior or work methods to changing needs and environments while maintaining positive relationships and effective work habits
Works cooperatively with others, inside and outside CFC, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information, and achieve results
Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitments and team spirit; partners with others to achieve CFC goals
Purposeful use of communication to fulfill CFC’s mission and effectively deliver organizational messages to diverse audiences
Willingness and ability to learn from experience and seek out relevant learning opportunities, as well as the ability to apply what has been learned in both existing and new conditions
Focuses on results and sets and achieves desired outcomes and solutions
Respects, values, and contributes to CFC’s commitment to co-creating a socially and emotionally healthy workplace that promotes a culture of belonging; understands and values the practices, customs, values, and norms of individuals, groups, and cultures; works to ensure a diverse, inclusive, equitable environment
Ability to analyze facts and form a judgment; employs curiosity, creativity, skepticism, analysis, and logic
Encourages others to perform and contribute to CFC by providing ongoing feedback and opportunities to learn through formal and informal methods
Capacity to participate in, manage, and lead a heterogeneous group of people efficiently, while respecting their uniqueness in an empathetic, bias-free way that allows employees to feel valued for their own input; understands, appreciates, and maximizes the talents of people of or from different cultures, genders, ethnicities and races, and regions of the country
Ability to identify, gather, interpret, and learn from relevant data from a variety of sources and design organizational and programmatic strategies that are aligned with organization’s mission, vision, and values
This position is located in the Seattle area or eligible to sit remotely in any of the following states: AZ, CA, CO, CT, DC, FL, GA, IL, MN, NJ, NM, NY OR, PA, TN, TX, VA, WA

 
The hiring range for this position is $115,000 – $169,000 annually.? The pay offered will take into account internal equity and may vary depending on geographic region, job-related knowledge, skills and experience among other factors.? 
 
Transform the lives of millions.  
Grow your career while you do it.   
At Committee for Children, we’re dedicated to advocating for policies to enhance, gathering research to support, and developing educational programs to advance the safety and well-being of children through social-emotional learning (SEL). Our goal is to impact the lives of 100 million children around the world by 2030.   
 
We’re best known for our innovative Second Step® family of SEL programs, which blend research and rigor with intuitive design to help young people build strengths that will help them realize their goals throughout life. And we feel like we’re still just getting started. We believe that if you make a positive impact on enough children, the ripple effect will help a family, school, community, and ultimately, the world.  
 
We’re proudly building a more equitable workplace.  
We’re committed to providing a place that empowers you to bring every bit of who you are to work. When you’re able to be yourself, you do your best work. It’s as simple as that. And to that end, we’re committed to building a diverse and inclusive workplace.   
 
We’re proud to be an equal opportunity employer. We’re committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We encourage all qualified applicants to apply, without regard to race, color, age, disability, gender identity, marital status, national origin, genetics, religion, sexual orientation, political affiliation, veteran status, or other applicable legally protected characteristics.  
 
Apply now and help us achieve our vision of safe children thriving in a just and peaceful world.   
  The hiring range for this position is $115,000 – $169,000 annually.

Source ⇲