Job Description
MTN
MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Through our extensive investment in advanced communication infrastructure over the past two decades, the talent and experience of our people, as well as the strength of our brand, we have grown to now have a presence in 24 countries, connecting over 231.0 million people. We offer an integrated suite of communications products and services, including traditional mobile voice and data, digital and mobile financial services as well as enterprise services. MTN continues to believe in the investment potential of emerging markets and thus deliver quality services that respond to our customers’ present and future needs. Every initiative undertaken, every innovative stride made, every award-winning product developed, is aimed at making our clients’ lives a whole lot brighter, as we lead the delivery of a “bold, new Digital World”.JOB DESCRIPTION
For assisting the vendors in the management and using of generators as part of the day-to-day operations
Provide assistance with respect to technical support on generators issues across the region
Ensure alignment of the MNS vendors in line with changing business requirements in terms of generator usage
Ensure effective operations of the generators at all times
Ensure vendors adhere to Service Level Agreements in terms of the maintenance, operating and services of generators
RESPONSIBILITIES
Contract Management:
Ensure the vendors adhere to Service Level Agreements
Continually monitor and manage the generators operations
Keep record of the activities of the generator over its life-span
Create awareness of changes in the way of work of the operations of generators
Ensure vendors adhere do the scheduling of the generators and delivered to the correct sites
Conduct audits on the generators
Process and Procedure Effectiveness:
Provide input into the development and distribution of standardised procedures, tools, processes for generators
Governance:
Address deviations both external & internal
Implement standard governance processes across regions
Ensure compliance to proper contractual contract processes and practices
Maintain contract governance policies, including administration, processes.
Implement standard governance across the regions to manage managed services effectively
Ensure new activities within network environment is transitioned smoothly withing the network operations department
Communication and co-ordination:
Continuously review and update best practice implementation.
Develop and continually improve effective monitoring of financial reporting and best practices.
Provide smooth workflow between departments by ensuring deadlines are met.
QUALIFICATIONS
Minimum Requirements:
Education:
Minimum of 3 years tertiary qualification in related field
Experience:
Minimum 3 years experience power/generator/electricity environment
Project Management experience
Contract Management experience
Experience with working and manipulating data to achieve effective analysis
Experience with working across business departments/Business Support
experience in supervising others
Experience working in a medium organization
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