Specialist – Security Technology Information at MTN

Job Description

Support the monitoring, response, investigation, vetting, systems maintenance and operations of BTS security activities
Provide assistance with respect to technical support on BS Security related issues across the region
Ensure alignment of the MNS vendors in line with changing business requirements in terms of BTS Security related matters
Ensure vendors adhere to Service Level Agreements in terms of BTS Security operations activities

RESPONSIBILITIES

Contract Management:

Ensure the vendors adhere to Service Level Agreements
Continually monitor and manage the BTS security operations
Keep record of the activities related to BTS security activities
Create awareness of changes in the way of work of BTS Security
Ensure vendors adhere do the security requirements as per the agreements
Conduct audits on the security at the BTS sites
Liaise and Coordinate with Tower Company any issues of a security or operational nature to ensure urgent resolution.

Process and Procedure Effectiveness:

Provide input into the development and distribution of standardised procedures, tools, processes for BTS Security

Governance:

Address deviations both external & internal
Implement standard governance processes across regions
Ensure compliance to proper contractual contract processes and practices
Maintain contract governance policies, including administration, processes.
Implement standard governance across the regions to manage managed services effectively
Ensure new activities within network environment is transitioned smoothly withing the network operations department

Communication and co-ordination:

Continuously review and update best practice implementation.
Develop and continually improve effective monitoring of financial reporting and best practices.
Provide smooth workflow between departments by ensuring deadlines are met.

QUALIFICATIONS

Minimum Requirements:

Education:

Minimum of 3 years tertiary qualification in related field
Certification in physical security systems – advantageous

Experience:

Minimum 3 years’ physical security experience including:
Physical security in a telecoms environment
Managing vendors

Project management