Standards Bus Analyst II

Oakbrook Terrace, Illinois, Overview Positions in this Job Family work closely with Department of Standards and Survey Methods staff and other Joint Commission constituents to understand and fulfill Joint Commission standards data analysis and reporting needs. The Standards Business Analyst II independently completes data entry and reporting tasks, ensures the accuracy and consistency of data, prepares technical documentation of manual and automated processes, actively participates as a member of internal workgroups, and supports division staff on technical and database issues. Responsibilities Performs standards data entry tasks, analyzes entries for accuracy and completeness, and works with colleagues to identify missing information. Additionally, determines impacts of the data entry to other projects, areas of the database, or standards manuals. Prepares ad-hoc reports for various committees, senior management staff, enterprise colleagues, and the field, using SQL queries, SSRS Report Builder, and Power BI. Writes moderately complex SQL queries from scratch with accurate results. Creates SSRS reports from scratch or by modifying or adding custom code to existing templates. Performs quality checks to ensure the accuracy, consistency, and formatting of data entered in the application and all data presented in reports for self and team-members. Actively participates in team meetings related to assigned work. Participates in project meetings to understand database and reporting needs for the project.

In addition, scopes requested work for length, difficulty, and whether process or technical enhancements will be needed; communicates scope to manager and project team to support project planning. Collaborates closely with IT colleagues, following Agile Methodology, regarding enhancements and fixes needed for the database, application, and standardized SSRS Reports; including identification and documentation of issues, creation of user stories and acceptance criteria, participation in user testing, development of testing plans, and confirmation that changes were made appropriately in production. Applies process knowledge and best practices from one project to the next and discerns when standard protocols apply and when a unique approach may be warranted. Develops standard operating procedures when needed and assists in educating colleagues on the procedures. Qualifications Associate degree required, preferably in healthcare-related or technical field; Bachelor’s degree preferred. Two to four years of work experience. Experience in the following areas is desirable: Design, query, and reporting experience with relational databases (Access, SQL) Power BI SharePoint Technical writing Process improvement Ability to follow policies and procedures, but to discern when standard protocols apply and when a unique approach may be warranted. Ability to analyze and synthesize data. Ability to communicate effectively and professionally. Ability to write clearly and professionally.

Note: Successful applicants for domestic positions that require travel to a customer site must be fully vaccinated against COVID-19 as a condition of employment. This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.

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