Student Experience Specialist & Academic Advisor, Storrs Campus/Business Connections Learning Community

June 22, 2023
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Job Description

Student Experience Specialist & Academic Advisor, Storrs Campus/Business Connections Learning Community

JOB
SUMMARY

The School of Business Undergraduate Programs Office (UPO) is seeking a full-time Business Connections Learning
Community (BCLC) Student Experience Specialist & Academic Advisor (Student Services Program Administrator). The incumbent will report to
the Executive Director for Undergraduate Programs and will be responsible for the day-to-day administration of student programs or service
areas through the development, implementation, and coordination of student development programs in the School of Business UPO and the
BCLC.

This position advises undergraduate students about academic programs, plans of study, and policies. It provides administrative
oversight for the coordination and implementation of programs intended to increase student retention and academic success. 

This
position also contributes to the academic and professional development of business students through implementing developmental experiences,
plus administrative and programmatic activities associated with the Business Connections Learning Community at the Storrs campus. This role
will spend 50% of its time on activities dedicated to the success of the BCLC.

The position will be based at the Storrs campus but
will require occasional in-state, out-of-state, or international travel and evenings or weekends in support of program activities.

DUTIES AND RESPONSIBILITIES

Include but are not limited to:

  • Assisting in the planning, development,
    design implementation, and evaluation of activities to ensure students are achieving the established learning outcomes and retention goals
    for the UPO and BCLC.
  • Participating in the ongoing UPO and BCLC development, assessment, and reflection of processes and
    programs.
  • Advising current and prospective business students in all business majors in personalized curriculum decisions including
    the appropriate choice of courses, scheduling of courses, selection or change of major or minor, waiver of requirements/deadlines, and
    related matters.
  • Auditing student records to determine progress toward meeting academic requirements, probationary requirements,
    and eligibility to graduate.
  • Creating individualized plans and programs for experiences that support students seeking business
    majors at any UConn campus in their educational needs, career goals, and professional development, especially focused on students in the
    BCLC.
  • Discussing students’ status regarding academic warning, probation, or dismissal. Working with probationary students to
    develop strategies to improve academic standing. Actively participating in determining the dismissal of students in academic
    jeopardy. 
  • Coordinating and implementing the day-to-day administrative activities for the recruitment and retention of
    students as it relates to delivering the BCLC.
  • Attending to the needs of the BCLC student population by creating and implementing
    tailored programs, advising, and services through collaboration with other student-centered offices.
  • Referring students to other
    student success services such as Career Services and Counseling and Mental Health Services, as appropriate.
  • Serving as a liaison
    between the offices supporting undergraduate programs in the School of Business, to provide developmental experiences for the BCLC
    students.
  • Serving as a resource for students, faculty, parents and guardians, and others with questions about programs, procedures,
    activities, or academic policies, especially as they relate to the BCLC.
  • Assisting in planning, developing, implementing, and
    evaluating experiences for the BCLC including but not limited to professional events, field trips, and alumni visits.
  • Assisting in
    the creation and implementation of BCLC marketing plans; engaging in public relations and promotional activities for BCLC events.
    Coordinating the content development and distribution of ongoing communications to BCLC students and professional staff involved in the
    program to foster awareness, promote professional development opportunities and build community.
  • Coordinating the curriculum
    development and implementation of BCLC-specific courses for freshmen and sophomore students and teaches in these programs, including First
    Year Experience courses.
  • Training, supervising, and coordinating activities of BCLC program and/or student staff and determining
    work schedules and work assignments to most effectively meet program needs. Recommending staffing needs and assisting in the selection and
    evaluation of program and/or student staff.
  • Actively engaging in the development and implementation of the annual BCLC
    International Business Immersion Experience; is often expected to attend the annual International Business Immersion Experience with
    business learning community students.
  • Assisting in purchasing materials needed for programming, monitoring financial activity for
    BCLC activities to meet budgeting goals, and the administrative work associated with these activities.

MINIMUM
QUALIFICATIONS

  • Bachelor’s degree in a related field.
  • Five years of related work experience. One year of
    experience must be serving as an advanced team member.
  • Proven experience working successfully in both an independent and team
    environment.
  • Experience planning, coordinating, and executing events.
  • Demonstrated proficiency with Microsoft Office,
    especially Word, Excel, and PowerPoint.
  • Demonstrated experience working with college students in higher education
    institutions.
  • Demonstrated experience taking initiative, working independently and accurately, exercising sound judgment when
    making decisions, and meeting deadlines.
  • Demonstrated excellent written, verbal, and interpersonal communication skills and the
    ability to build and maintain collaborative relationships with faculty, staff, students, administrators, external agencies/groups, and the
    public.
  • Demonstrated ability to multitask in a high-traffic office.
  • Dependable transportation and willingness and ability
    to work evening and weekend hours and travel in-state, out-of-state, and internationally as needed in support of program activities.

PREFERRED QUALIFICATIONS

  • Master’s degree in counseling, higher education, or related
    field.
  • Demonstrated experience working in a higher education environment in a university residential learning community
    setting.
  • Demonstrated experience in leading short-term international travel programs for undergraduate students.
  • Demonstrated experience in fostering professional relationships with undergraduate students.
  • Demonstrated experience working
    with students seeking admission to selective admission programs.
  • Demonstrated experience working with student organizations in
    higher education.
  • Prior experience working with software systems to generate and utilize data to inform decision-making.
  • Prior experience in teaching college students. 
  • Demonstrated experience in creating electronic newsletters.
  • Previous supervisory experience of student staff. 

APPOINTMENT TERMS

This is a full-time
position based in Storrs, CT. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement
between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

TERMS AND
CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a
pre-employment criminal background check.

TO APPLY

Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #497629 to upload
resume, cover letter, and contact information for three (3) professional references.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on June 30, 2023. 

All employees are subject to
adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.

All members of the University of Connecticut are expected to
exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an
inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student
populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our
community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect
each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All
applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, disability, age, or veteran status.

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