Student Success Advisor

Non-Exempt

Posting End Date

Open until filled

Earliest Start Date

As soon as possible

Salary

Salary commensurate with education and experience

Hours per
Week

40.00 Standard from 8:00 AM to 5:00 PM; flexibility required on evenings and weekends

Hiring Department

Outreach and Student Access

Please Note

Note: The primary accountabilities below are
intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties.
Incumbents may perform all or some of the primary accountabilities listed below. Specific tasks or responsibilities will be documented in
the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager. This position is security-sensitive
and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. Must possess a
valid driver’s license issued by the State where the applicant resides and must be insurable as defined in the UT System UTS 157, as
applicable to the performance of essential duties and responsibilities of the position.

Required Application Materials

A resume, cover letter, and a list of 3 professional references will be required to apply.

Please submit
all documents in a single PDF file to be considered.

Purpose of Position

The Office for Outreach
and Student Access seeks to hire “near peer” recent college graduates to serve as hybrid college advisers in high-need Region 19 high
schools. Under moderate supervision, the college advisers will serve either 9-10th graders or 11-12th graders through virtual and in-person
1-on-1s and via text and email to reinforce critical milestones in postsecondary access and success. Advisers also support the design and
development of content that gets delivered to the students they serve. College advisers will report to program staff and to an on-site
liaison in their respective high school placement sites. The College Advisers will be expected to tailor programs and activities to support
the achievement of school-based targets related to Key Performance Indicators (KPIs) to increase college enrollment and persistence for
students. Advisers ensure that students have the information necessary to explore the full range of college options and are also responsible
for diligently recording and tracking student engagement and programmatic milestones leading to college enrollment. Advisers will assist
with the institutional student admissions process academic advising as well as strategies and techniques that will direct students toward
completion of their academic program.

Essential Functions

Responsible for advising prospective students, parents,
educational administrators and other interested persons regarding enrollment requirements, policies and procedures. Corresponds via phone
and email with students to ensure retention and student success.

Explains the University’s admissions, housing and financial aid
process to students and parents. Maintain expertise in admissions and financial aid advising. Help students complete and submit admissions
and financial aid applications.

Analyzes each student’s situation in order to develop and implement an individualized academic plan
that promotes student success and continuously evaluates academic plans throughout the student lifecycle, and makes appropriate adjustments
to ensure successful student outcomes.

Assess, in consultation with Program Director and partner school personnel, the particular
needs of each school and adapt programs and activities to meet these needs.

Maintains accurate enrollment, continuation, and
graduation information for students; assesses risk factors that may contribute to attrition and work to mitigate those risk factors.

Record up-to-date service activity data using the College Advising Corps’ web-based system, GRACE. Submit progress reports to the program
director documenting progress and outcome data. Analyzes reports and student feedback to identify academic concerns affecting student
progression; and creates a plan of action to address these concerns.

Assists in developing and planning strategies for student
registration to include effective administration of assessments and dissemination of information needed for increased access and motivation
of entering students. Develops and implements various student support initiatives designed to assist students with the successful completion
of degree programs.

Works in collaboration with school personnel to promote the college-going culture at the school, including but
not limited to organizing a Decision Day event to celebrate the college-going decisions of graduating seniors. Establish productive working
relationships with principals, counselors, and teachers in assigned partner schools. Collaborates with other departments (i.e. learning
support/tutoring, and others) to ensure that all students have accessible and appropriate support.

Helps students explore
alternatives to overcome issues or problems that may be barriers to perseverance or graduation and assess the needs for other services in
order to make appropriate referrals when necessary. May assist with educational goal setting and development of semester schedules;
identifies barriers that could impede academic success; incorporates developmental and multicultural advising skills. Serves as mentor,
advocate, and contact for students; participates in retention and intervention programs for students; manages academic career choices for
students
Makes decisions requiring initiative and judgment in responding to individual student needs; uses discretion in finding
solutions and works independently on significant matters; monitors students’ academic information and curricula; maintains accurate records
on students’ academic progress; may create databases for student records; creates and executes communication plans to students; sends
correspondence.

Develops relationships with students, parents, faculty, staff and other community members; replies to phone calls,
correspondence, and e-mail from prospective students and their family members. Work to engage families or guardians in support of their
students’ college-going outcomes as appropriate.

Conducts campus tours for students, parents, and other community members. Visit
classrooms, assemblies and student organization meetings to offer college advising services and emphasize the importance of post-secondary
education. Organize events and activities that encourage students and their families to consider, plan for, and apply to college and
universities.

When possible, participate in extracurricular activities in the school/community in an effort to build relationships
with students and families.

In consultation with the program director, seek out and participate in opportunities for professional
development. Participate fully in pre- and in-service training.

Upon successful completion of the one- or two-year term of service,
advisers receive an education award for each year of service in the form of loan forgiveness/repayment or future credit for education.

Serves as a liaison with other departments.

Maintains a high degree of confidentiality on all of the sensitive information this
position is privy to.

Occasional travel is required. Valid Driver’s License with a reliable vehicle.

Knowledge of all
Microsoft Office software and able to learn and use institutional software systems.

Complies with all State and University Policies.
Other duties may be assigned.

Required Qualifications

To perform this job successfully, an individual must be able
to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s degree from four year college or university within area of assigned responsibility.

Two to three years related
experience and training; or equivalent combination of education and experience.

Preferred Qualifications

Familiarity
with student admissions processes; or equivalent combination of education and experience.

Ability to make effective presentations to
students, family members and other institutional and academic personnel.

Must have the ability to work well in a fast-paced
environment and possess excellent business acumen.

Must include on your resume a list of educational background with date of
graduation including high school or high school equivalency and date of completion.

Working Conditions

The physical
demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While
performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, and crawl.
The employee is regularly required to sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must occasionally
lift and move up to 25 pounds.

The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

Additional Information

This is a grant funded position. Grant funded
positions are contingent upon available grant funding.

EO/AA Statement

In keeping with its Access and
Excellence mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that
honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share
our commitment.

The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not
discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual
orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of
sex includes an employee’s or prospective employee’s right to be free from sexual harassment under Title IX of the Higher Education
Amendments of 1972.

For accommodation information for employees and applicants with disabilities, please contact UTEP’s Equal
Opportunity Office at eoaa@utep.edu.