Support Services Coordinator

Organization: Athletic
Department

Job Location: Oklahoma-Norman-Norman
Campus

Schedule:

Work Schedule: Monday-Friday 8a-5p, some nights , weekends,
holidays

Work Type: Onsite

Salary Range: Negotiable

Benefits Provided: Yes

Required Attachments: Resume, Cover Letter

Job Description

*

This is a full-time professional position within the Prentice Gautt Academic Center, a comprehensive support services unit for
intercollegiate student-athletes. The individual will be responsible for managing high dosage tutoring and the tutorial program. To include
personalized support for student-athletes, using diagnostic data to create individualized academic learning goals to establish a baseline to
monitor growth, specifically in reading and math intervention. The Support Services Coordinator is also responsible for hiring, training,
staff development and certification of tutoring staff. This individual will oversee student employees and the Athletics Writing Center
staff.

Essential Functions:

• Implement educational programming for incoming student-athletes in GRIT
  (high dosage tutoring).
• Utilize diagnostic assessment to pinpoint areas of strength and areas where students need support
• Assess students’ educational needs and assist in designing individualized interventions
• Conduct one-on-one and small group
  sessions for personalized and targeted support to align with each student-athletes individualized plan
• Apply ongoing assessments to
  monitor progress, allowing real-time differentiation to maximize growth and achievement
• Clarify and review concepts with
  student-athletes to explain processes and key concepts
• Provide summative information to assess the future direction of the
  program
• Hire, train, manage and evaluate the entire tutorial staff, including evening tutorial supervisory staff
• Coordinate the timely scheduling of all mandatory and requested appointments to support student-athlete academic success
• Monitor and track student and tutorial staff attendance, review tutor feedback reports, and provide prompt and thorough documentation to
  supervisor and compliance office
• Observe and evaluate individual tutorial sessions; provide feedback to tutorial staff
• Coordinate ongoing staff development programming that includes an emphasis on best educational practices
• Prepare and approve
  biweekly payroll of entire tutorial staff
• Prepare summary reports and updates for pertinent academic support staff, including
  athletics academic advisors and the Director of Student-Athlete Support Services
• Act as a resource and provide training for staff
  in the area of best tutoring practices, and facilitate math placement exam preparation training for math tutoring staff
• Maintain a
  thorough working knowledge of NCAA, Big 12, and University rules, regulations, and policies; understand that rules compliance is a critical
  element of this position
• Administer the procedures for the coordination and delivery of academic services including mentoring,
  tutoring, and grade report tracking systems
• Regularly communicate the progress, outcomes, and direction of work to the Director;
  make recommendations concerning improvement of programs and services
• Support department and campus-wide student success efforts
  through participation in a variety of department activities and committee work
• Handle other duties as assigned by the Senior
  Associate Athletics Director or the Director of Academic Support Services

Job
Requirements

*

Required Education: Bachelor’s degree, AND:

• 12 months in student
  programming, student services, or closely related experience.

Equivalency/Substitution: Will accept 48 months
related experience in lieu of the Bachelor’s degree for a total of 60 months experience.

Skills:

• Ability to communicate verbally and in writings.
• Composition and proofreading skills.
• Computer skills, including
  proficiency in navigating and maintaining databases.
• Detail oriented for accuracy of data and information.
• Highly
  organized and ability to handle multiple projects and deadlines.
• Ability to communicate well and build rapport with students,
  faculty, and staff.
• Ability to read and interpret policy as well as State and Federal regulations.
• Proficiency and/or
  familiarity with Banner and Teamworks software.

Certifications:

• None

Advertised Physical Requirements:

• Communicate effectively.
• Engage in repetitive motion.
• Standard office environment.

Department Preferences:

• Master’s degree, or in process of
  completing a graduate degree program.
• Professional experience in K-12 or higher education for a diverse student population.
• At least one year of supervisory experience with full-time or student staff in an educational setting.
• Knowledge of FERPA and
  ethical principles in working with students.
• Demonstrated knowledge of NCAA and Big 12 Conference rules and regulations relating to
  academic support for student-athletes.

Supervision: Student workers, tutors

Special
Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman
Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Diversity
Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by
recognizing each person’s unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of
belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and
inclusive excellence in all aspects of our institutional mission.

Equal Employment Opportunity Statement: The
University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race,
color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability,
political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to,
admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University
operates or provides.

Hiring contingent upon a Background Check?: Yes

Special Indications: None

Job Posting: Jul 6, 2023