Testing Services Coordinator

Responsible for University-wide testing services needs and providing
academic support to students. Reporting to the Assistant Dean/Director, the Coordinator communicates in a timely, professional fashion with
faculty and students to ensure testing services protocol are followed and students’ needs are met. This position manages confidential
student information and testing materials. The Coordinator also provides support to offices within the Academic Life and Student Transitions
unit. The Lehigh community takes seriously our commitment to antiracism
and The Principles of our Equitable
Community.

1. Directs all aspects of Testing Services

• Oversees all day-to-day
  operations of Testing Services which includes the coordination of semester and final exams for students with documented accommodations
  through Disability Support Services, make-up final exams in January, May and August, and anticipatory exams in summer and winter
• Develops and updates services, policies and procedures in response to changing demands
• 
  Schedules and publicizes services, communicates program policies/procedures to campus and community and maintains integrity of testing
  environment
• Processes testing requests forms and schedules exams in accordance with Testing Services
  policies
• Identifies and prepares for any applicable accommodations, testing needs and assistive technology for
  each student
• Maintains confidentiality and compliance with FERPA
• Oversee Testing
  Services budget to be a good steward of University funds and ensure students have technology and resources necessary for accommodated
  testing
• Represent Testing Services on University Committee on Discipline Hearing for academic integrity concerns
  for students using testing services
• Work closely with campus partners such as Disability Support Services, faculty
  and Library and Technology Services to provide appropriate testing accommodations
• Creates end of semester reports
  to assess Testing Services usage

2. Supervises graduate student Proctor staff

• Recruit
  and interview Proctor candidates
• Complete hiring process including payroll paperwork and obtaining
  availability
• Develop relevant and timely training resources for staff
• Schedule Proctors
  for upcoming exams
• Complete payroll reporting 

3. Facilitates education of Testing
Services policies, procedures and protocol for all users

• Meet individually with new students to help them understand
  the process for using Testing Services
• Coordinate with faculty and department coordinators on how to use
  Accommodate
• Host open houses to invite faculty and students to the space for comfortability and
  familiarity
• Create resources such as handouts, videos and website text

Position Number:  S74720

Grade: 7-37.5; $35,560 – $42,690

This is an approximate range and is subject to change based on experience, skills and
qualifications.

Special Considerations

Persons
with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Kelly Woodbridge,
Lehigh’s Accommodations Specialist at kmp415@lehigh.edu

The duties of
this position may allow the employee to work partially remote as deemed appropriate by their supervisor 

Ability to work evenings and/or weekends

This position works with minors

Qualifications

High school diploma or the equivalent combination of education and
experience; Associates Degree preferred

One to three years related work experience

Excellent communication and interpersonal skills

Excellent organizational skills, time
management and sound judgment

Experience coordinating and managing schedules 

Exercise discretion and maintain confidentiality in carrying out responsibilities

Excellent computer skills
with experience using word processing, spreadsheet and database software

Successful completion of standard
background checks including but not limited to: social security verification, education verification, national criminal background checks,
motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the
position

Only complete applications will be considered therefore please complete the application
in its entirety.  Once the posting is removed from the website applications may no longer be allowed to be
completed.